Every Product Page Gets a Personal Shopper
Your online store has hundreds of products and dozens of categories. Your shoppers have questions, preferences, and deadlines. Mika sits on every page and guides visitors to the right product through natural conversation, not dropdown filters and search bars they abandon after two tries.
Why Online Shoppers Leave Without Buying
The average online store converts less than 3% of visitors. Most shoppers leave not because your products are wrong, but because they could not find the right one fast enough.
Product Overload Drives Bounce
A store with 500 products and 30 categories overwhelms visitors. They scroll, they filter, they give up. Industry data shows that 40% of online shoppers leave when they cannot find what they want within the first 2 minutes. Search filters help, but only if the shopper knows the right keywords.
Search Filters Miss Intent
A shopper looking for 'something nice for a housewarming gift' cannot express that through dropdown menus and checkboxes. Faceted search works for shoppers who already know what they want. It fails completely for shoppers who need guidance, which is most of them.
After-Hours Shoppers Leave
Online shopping peaks between 7pm and 11pm. Your customer support team left at 5pm. A shopper with a sizing question, a material concern, or a gift recommendation request has no one to ask. They leave and buy from the competitor who answered faster.
Product Questions Go Unanswered
Does this run large or small? Is this compatible with model X? What material is the lining? These questions sit in a contact form queue while the shopper moves on. Every unanswered product question is a lost sale, and most shoppers will not wait more than a few minutes for a response.
What Mika Does for Your Online Store
A personal shopping assistant on every page, for every visitor, around the clock. Here is what that looks like in practice.
Natural Language Product Search
Shoppers describe what they want in their own words. 'Something warm for hiking in fall' or 'a gift under $50 for a coffee lover.' Mika understands intent and surfaces relevant products from your catalog, not just keyword matches.
Smart Recommendations
Mika narrows options based on the conversation. A shopper who mentions sensitive skin gets fragrance-free suggestions. Someone shopping for a teenager gets age-appropriate recommendations. Context drives every suggestion.
Cross-Sell and Upsell
When a shopper finds a product they like, Mika suggests complementary items naturally. Bought a jacket? Here are matching scarves. Looking at a coffee maker? These beans pair well. No pop-ups, no interstitials. Just a helpful suggestion in conversation.
Product Availability Checks
Shoppers ask about sizes, colors, and stock levels. Mika answers based on the product data you provide. If an item is out of stock, Mika suggests alternatives and can capture the visitor's email for restock notifications.
Return Policy and Shipping Info
Every online store gets the same questions: What is your return policy? How long does shipping take? Do you ship internationally? Mika answers all of them instantly, 24/7, using the policies you configure in your dashboard.
Multilingual Shopping
Your online store reaches customers worldwide. Mika detects the visitor's language automatically and responds natively in 8 languages. A French-speaking shopper gets the same quality experience as an English-speaking one, with no extra setup or cost.
How Mika Works on Your Online Store
Three steps. No developer required. Live in under 15 minutes.
Mika Learns Your Store
Sign up and enter your store URL. Mika reads your website automatically, learning about your products, categories, brand voice, shipping policies, and return guidelines. You review and refine what Mika learned, add any additional product details or FAQ answers, and customize her personality to match your brand.
Add One Line of Code
Copy the embed snippet from your dashboard and paste it into your store. On Shopify, it goes into the theme code editor. On WooCommerce, use a header script plugin. On any custom site, paste it before the closing body tag. The widget appears instantly on every page.
Shoppers Get a Personal Assistant
Every visitor sees a chat widget on your site. They can ask about products, sizing, shipping, returns, or anything else your store covers. Mika responds instantly, guides them to the right products, and captures their contact information when they are ready to connect with your team. You get email alerts for every lead.
Works on Any E-Commerce Platform
Mika is a single script tag. If your platform supports custom code (and they all do), Mika works on it.
Shopify
Paste the embed code into Online Store > Themes > Edit Code > theme.liquid before the closing body tag. Takes about 2 minutes.
WooCommerce
Use a header/footer script plugin like Insert Headers and Footers, or add directly to your theme. Works on any WordPress + WooCommerce setup.
Custom / API
BigCommerce, Squarespace, Wix, or a fully custom storefront. If you can add a script tag, Mika works. For headless stores, use our API directly.
Real Questions Your Shoppers Ask
These are the kinds of questions that drive purchases when answered and drive abandonment when ignored. Mika handles all of them.
"I need a birthday gift for my sister, she is into yoga and likes earthy tones"
Gift shopping with multiple constraints. Mika considers the occasion, the recipient's interests, and color preferences to suggest relevant products rather than dumping the shopper into a 'gifts' category page.
"Do you have this jacket in medium? The size chart says 38-40 chest but I am usually a large"
Sizing uncertainty is the #1 reason for returns in online retail. Mika walks the shopper through your sizing guide and recommends the right fit based on their measurements.
"I saw a blue ceramic mug on your Instagram, do you still have it?"
Shoppers discover products on social media and then cannot find them on the website. Mika identifies the product from the description and points the shopper directly to it.
"What is the difference between the Classic and the Pro model?"
Product comparison questions require knowledge of specifications, materials, and use cases. Mika explains the differences conversationally, helping shoppers make confident decisions instead of bouncing between tabs.
"I need something waterproof for camping that packs down small, budget is around $80"
Multi-criteria search that traditional filters handle poorly. Mika processes all three constraints at once and surfaces products that meet all of them.
"Can I return this if it does not fit? I am ordering from Canada"
International shoppers have specific concerns about returns and shipping costs. Mika answers with your exact policy for international orders, removing the friction that prevents cross-border purchases.
Before and After Mika
The same shoppers, the same questions, completely different outcomes.
A Shopping Assistant, Not a Cart Plugin
Mika is not a checkout bot, an abandoned cart recovery tool, or an order tracking system. Those tools already exist, and your platform probably has them built in. Mika solves a different problem: the moment before the shopper adds something to the cart. The browsing phase. The discovery phase. The "I know I want something but I do not know exactly what" phase.
This is where most online stores lose their visitors. The shopper lands on the site, scrolls through a few pages, cannot find what they need quickly enough, and leaves. They did not need a coupon pop-up. They did not need a push notification. They needed someone to say, "What are you looking for? Let me help you find it."
Mika fills that role. She sits on every page and waits for the shopper to engage. When they do, she has a real conversation. She asks clarifying questions. She narrows down the options. She recommends products based on what the shopper actually said, not what an algorithm guessed from their browsing history. And when the shopper is ready to commit, Mika captures their contact information or directs them to the product page where they can add it to their cart.
The result is that your existing cart, checkout, and order system stays exactly as it is. Mika does not touch it. She handles everything that happens before the purchase decision, the part where most stores leak 97% of their visitors.
Conversation, Not Just Answers
Most chatbots answer questions. Mika has conversations. There is a meaningful difference. A chatbot that answers "What is your return policy?" with a copy-pasted FAQ response is functional but forgettable. Mika responds with your return policy and then asks a follow-up: "Are you thinking about ordering a specific item? I can help you find the right size so you do not need to return it."
This conversational approach is informed by psychology research on how people make purchasing decisions online. Shoppers who feel guided rather than sold to are more likely to share their contact information, explore additional products, and return to the store later. Mika is designed to create that feeling of guided discovery, the same experience a great in-store salesperson provides, delivered through a chat widget on your website.
You control the personality, the tone, and the guardrails. If your brand is casual and playful, Mika can be too. If your brand is premium and understated, Mika adapts. The underlying conversation intelligence is the same. The surface-level personality matches your store.
Online Store Pricing
Plans built for online retailers. Start with Core and upgrade as your traffic grows. No annual contracts.
Core
$9.99/mo
~100 conversations/mo*
AI chat + lead capture
8 languages
Plus
$19.99/mo
~250 conversations/mo*
Custom personality
Brand colors
Pro
$39.99/mo
Unlimited conversations
Full customization
Dedicated account team
*Conversation estimates based on average usage.
Frequently Asked Questions
Does Mika replace my shopping cart or checkout system?
No. Mika is a chat assistant that lives alongside your existing store. She helps visitors discover products, answers questions, and captures leads. Your cart, checkout, payment processing, and order management stay exactly as they are. Mika handles the front-of-funnel experience: helping shoppers find what they need and connecting them with your team when they are ready to buy.
How does Mika know about my products?
Mika reads your website automatically during setup to learn about your store, your brand, and your product catalog. You can also add specific product details, sizing guides, shipping policies, and return information through the dashboard. For stores with large catalogs, you can upload a product CSV or connect via API to keep Mika current with your full inventory.
Can Mika handle product questions outside business hours?
Yes. Mika runs 24/7 on your website. When a shopper visits at 11pm and asks about fabric types, sizing, or shipping timelines, Mika answers instantly using the product information and policies you have provided. If she cannot answer a question, she captures the visitor's contact information so your team can follow up the next morning.
Does Mika work with Shopify, WooCommerce, and other platforms?
Mika works on any website that supports adding a script tag. For Shopify, you paste the embed code into your theme's code editor. For WooCommerce, you add it via a simple plugin or your theme's header. For custom-built stores, you paste the script tag directly into your HTML. The installation takes about 5 minutes regardless of platform.
What languages does Mika support for international shoppers?
Mika speaks 8 languages including English, Spanish, French, Portuguese, German, Italian, Chinese, and Korean. She detects the visitor's language automatically and responds in kind. There is no extra cost or setup required. For online stores with international traffic, this means every visitor gets a personal shopping experience in their own language.
How is Mika different from the chatbot built into my platform?
Most platform chatbots are decision-tree bots that force visitors through rigid menus: 'Select a category,' 'Choose a size,' 'Pick a color.' Mika has a real conversation. A visitor can say 'I need a gift for my mom, she likes cooking and blue is her favorite color' and Mika will recommend relevant products from your catalog. That is the difference between a menu system and a personal shopper.
Can Mika handle returns and order tracking?
Mika can share your return policy, exchange guidelines, and general shipping timelines based on the information you provide. She does not access order management systems, track individual packages, or process returns. For order-specific questions, Mika directs shoppers to your support team and captures their contact information for quick follow-up.
What does Mika cost for an online store?
Mika's retail plans start at $9.99/mo for the Core plan (~100 conversations/month, lead capture, 8 languages). The Plus plan at $19.99/mo adds custom personality, brand colors, and auto follow-ups. The Pro plan at $39.99/mo includes full widget customization and unlimited conversations. No annual contracts. Cancel anytime from your dashboard.
Mika works for all types of retail. See all retail solutions or learn how Mika helps boutiques and specialty shops.
You Paid for This Traffic. Make It Count.
Every visitor that bounces is ad spend wasted. Mika turns your existing traffic into leads and revenue. Plug and play. Live in 5 minutes.