Help Customers See It in Their Space, Not Just on a Page
Home decor shoppers do not buy individual items. They buy a vision for a room. Mika helps them articulate that vision, find pieces that match, and connect with your team for the details that close the sale.
Home decor is a confidence purchase. Customers who are unsure do not buy. They bookmark, pin, and eventually forget.
The Home Decor Website Problem
Customers Cannot Visualize How Pieces Work Together
Your website shows a beautiful throw pillow. The customer loves it but wonders: does it go with my gray sofa? Will the texture clash with my rug? In your store, a sales associate would ask about their existing decor and suggest a coordinated look. Online, the customer is guessing alone.
Measurement Anxiety Blocks Purchases
A wall shelf, a console table, a set of curtains. Every purchase requires the customer to measure something at home and trust they got it right. Wrong measurements mean returns and frustration. The question 'will this fit?' is simple but paralyzing when nobody is there to walk through it.
Custom Orders Stall Without a Real Conversation
Custom curtains, reupholstered chairs, bespoke shelving. Your store offers customization, but the process starts with a contact form that cannot capture fabric choices, room dimensions, or design intent. The customer writes 'interested in custom curtains' and you respond with 15 questions they were not prepared for.
Design Consultations Are Your Best Sales Tool But Nobody Books Them
You offer in-home or virtual design consultations that consistently lead to large purchases. But the booking form on your website gets ignored. Customers do not know what to expect, how much it costs, or what to prepare. The service that would convert them sits unused.
What Mika Does for Home Decor
Every feature is designed for how home decor customers actually shop and buy.
Style Matching
Mika asks about the customer's existing decor style: modern, farmhouse, mid-century, coastal, bohemian. It uses those preferences to suggest pieces from your catalog that coordinate with what they already have, not just what looks good in isolation.
Room Coordination
When a customer is shopping for a living room or bedroom, Mika suggests complementary pieces. A customer buying a console table gets suggestions for lamps, trays, and wall art that work together. Cross-selling happens through conversation, not algorithmic carousels.
Measurement Guidance
Mika walks customers through what to measure and shares product dimensions from your catalog. 'Your wall is 48 inches wide? This 42-inch shelf will fit with room to spare on each side.' Practical fit guidance reduces return anxiety.
Custom Order Intake
For custom items (drapery, upholstery, built-ins), Mika captures the details: room dimensions, fabric or material preferences, color scheme, timeline, and budget. Your team receives a detailed brief instead of a one-line inquiry.
Design Consultation Booking
Mika explains your consultation service (what it includes, how long it takes, the cost if any) and books the appointment. It captures the rooms the customer wants help with and their goals so your designer can prepare.
Seasonal and Trend Awareness
Update your knowledge base with seasonal collections, new arrivals, and trending styles. Mika incorporates these naturally: 'We just got a new collection of linen textures that would work well with the coastal look you described.'
Real Questions Your Customers Ask
These conversations happen on home decor websites every day. Without Mika, every one ends with the customer leaving.
"I am redoing my living room in a mid-century modern style, where do I start?"
Full-room styling request. Mika asks about the room size, existing furniture they are keeping, color preferences, and budget. It suggests foundational pieces from your catalog and builds out a coordinated recommendation.
"I have a blank wall above my sofa that is about 6 feet wide, what should I put there?"
Specific design question with a measurement. Mika suggests wall art, gallery arrangements, or shelving from your catalog that fits the space. It considers the style the customer describes and the proportion of the wall.
"Do you do custom curtains? I have three windows in my dining room"
Custom order inquiry. Mika asks about window dimensions, ceiling height, fabric preference (sheer, blackout, linen), and color scheme. It captures everything your workroom needs to prepare a quote.
"I want to make my guest room feel more cozy, it looks too sterile right now"
Mood-based shopping. The customer does not have a product in mind. Mika asks what is in the room now and suggests layering pieces: textured throw blankets, accent pillows, a warm-toned lamp, a rug. Each suggestion comes from your catalog.
"Can I book a design consultation? We just bought a house and need help with everything"
High-value lead. Mika books the consultation, captures which rooms need help, the overall style they gravitate toward, and their timeline. Your designer walks in prepared instead of starting from scratch.
"Will this marble coffee table scratch easily? We have young kids"
Durability question for a specific product. Mika shares material care information from your knowledge base and, if relevant, suggests more durable alternatives from your catalog. Honest answers prevent returns and build trust.
Conversations Informed by Psychology Research
Mika is not a generic chatbot with your product list attached. Every conversation is informed by psychology research on how people make purchasing decisions, continuously refined to guide shoppers from browsing to buying without ever feeling pushy.
Reads Shopper Intent
Mika identifies whether a visitor is browsing casually, searching for something specific, or ready to buy. Each conversation adapts to where the shopper is in their decision process.
Builds Trust Naturally
Shoppers buy from businesses they trust. Mika builds trust through helpful, honest recommendations instead of aggressive sales tactics. Visitors never feel sold to, they feel guided.
Guides to Action
Every conversation has a natural arc that moves shoppers from curiosity to commitment. Whether the action is sharing contact info, booking an appointment, or visiting your store, Mika creates a path that feels organic.
Mika's conversation strategy is developed with psychology research and continuously refined. Visitors interact with an AI that feels genuinely helpful, not a script disguised as conversation.
Home Decor: Before and After Mika
The same customers, the same questions, completely different outcomes.
Home Decor Stores Sell a Feeling, Not Just Products
Nobody walks into a home decor store to buy a single lamp. They walk in because their living room does not feel right. The sofa is fine but the room is missing something. A good sales associate asks a few questions, learns about the space, and starts pulling pieces: a textured throw here, a ceramic vase there, a warm-toned lamp on the side table. Suddenly the room has a look.
Your website cannot do any of that. It shows individual products on individual pages. The customer sees a beautiful vase but has no idea if it works with their dining table. They save it to a wishlist and keep scrolling, accumulating bookmarks they never come back to. The problem is not your products. The problem is that nobody is helping them put the pieces together.
Mika fills the role your in-store associate plays. It asks about the room, the style, what they already own, and what feels missing. Then it suggests pieces from your catalog that work together. The customer stops second-guessing and starts buying, because someone helped them see the whole picture instead of isolated items.
Retail Pricing
Plans built for retail stores with product catalogs. AI product search with photo cards, lead capture, and appointment booking included.
Starter
For stores getting started with product search in chat.
- ✓~100 conversations/month
- ✓Up to 500 SKUs
- ✓Product search in chat
- ✓Product cards with photos
- ✓Lead capture + email alerts
- ✓8 languages
Core
For growing stores with larger catalogs.
- ✓~250 conversations/month
- ✓Up to 2,000 SKUs
- ✓Everything in Starter
- ✓5 team members
- ✓Staff booking + waitlist
- ✓Custom brand colors
- ✓Auto follow-ups
Pro
For large catalogs and high-volume stores.
- ✓Unlimited conversations
- ✓Unlimited SKUs
- ✓Everything in Core
- ✓25 team members
- ✓Multiple locations
- ✓Full widget customization
- ✓Priority support
*Conversation estimates based on average usage. Actual capacity depends on conversation length.
Frequently Asked Questions
Can Mika work as an interior designer?
No. Mika is not a replacement for a trained interior designer. It recommends products from your catalog based on style preferences and helps customers coordinate pieces. For full design projects, Mika books consultations with your design team and captures the project details so your designer can prepare.
How does Mika know what styles go together?
You configure style groupings and coordination notes in your knowledge base. For example, 'Our Harlow collection pairs well with any piece from the Greenwich line' or 'Coastal style: look for natural textures, blues, and whites.' Mika uses your curation, not generic design rules.
Can Mika handle measurements in both inches and centimeters?
Yes. Mika works with whatever units the customer uses. If your catalog lists dimensions in inches and a customer provides centimeters, Mika can convert and compare. It supports 8 languages including metric-native markets.
Will Mika recommend items from other stores?
No. Mika only recommends products from your catalog and knowledge base. If a customer asks about an item you do not carry, Mika lets them know and suggests alternatives from your inventory.
How does Mika handle custom order pricing?
Mika does not quote custom prices. It captures the details your team needs to create a quote: dimensions, materials, quantity, and timeline. For standard catalog items, it shows listed prices. For custom work, it books a consultation or captures a lead for your follow-up.
Can Mika show room inspiration photos?
Mika displays product photos from your catalog in the chat. If you include styled room shots as product images, customers see the item in context. It does not pull images from Pinterest or external sources.
Explore More Retail Solutions
Mika adapts to every type of retail business.
Flower Shops
Most flower shop websites show arrangements in a grid and hope someone calls. Mika asks what the occasion is, what they like, and what they need it by. That conversation is the difference between a bounce and a sale.
Learn moreSalons & Spas
New clients check your website before they call. If your site cannot answer their questions or book an appointment right now, they move on to the salon that can. Mika handles both while you focus on the client in your chair.
Learn moreJewelry Stores
Jewelry purchases involve trust, education, and emotion. A product grid with prices does not build any of those. Mika has the conversation that turns a browser into someone who walks through your door ready to buy.
Learn moreHelp Customers Create the Room They Are Imagining
Your products tell a story. Let Mika help customers see how the pieces fit together.
You Paid for This Traffic. Make It Count.
Every visitor that bounces is ad spend wasted. Mika turns your existing traffic into leads and revenue. Plug and play. Live in 5 minutes.