Chatbot for Therapists & Counselors
Remove the barrier to first contact
Reaching out for therapy takes courage. Mika makes it easier by answering questions about your practice, specialties, and process in a private, judgment-free conversation. When a visitor is ready, Mika captures their info so you can follow up personally.
The Problem
Sound familiar? These are the leads you are losing right now.
People looking for a therapist often research late at night when they are most motivated to seek help. Your website has a phone number and a contact form. By morning, the urgency has faded and they do not call.
Potential clients want to know if you are a fit before calling. Does your approach match their needs? Do you accept their insurance? Do you offer evening sessions? Your website does not answer these questions, so they move on.
Mental health is deeply personal. Visitors hesitate to fill out intake forms because they do not know who sees the data or where it is stored. The contact form feels like shouting into a void.
“Reaching out for therapy is one of the hardest steps a person can take. If your website makes that first contact feel impersonal, invasive, or uncertain, they will not follow through. Make it private, easy, and judgment-free.”
Built-in Compliance Disclaimer
Mika includes a built-in compliance disclaimer for mental health practices, making it clear that the chat is informational only and does not establish a therapeutic relationship. Zero-Storage Privacy Mode ensures no conversations or visitor details are stored in any database. All sensitive information is redacted before reaching any AI, and lead notifications use encrypted links that expire after 2 hours.
Why Therapists & Counselors Need a Chatbot
Lower the barrier to first contact
Many people research therapists for weeks before reaching out. Mika lets them ask questions anonymously and at their own pace, so they feel comfortable taking the next step.
Answer insurance and logistics questions
The most common questions are about insurance, availability, session format, and fees. Mika handles these instantly so visitors do not have to call during business hours to get basic answers.
Zero-storage privacy for sensitive conversations
Visitors reaching out about mental health deserve maximum privacy. Zero-Storage Privacy Mode ensures no conversations are stored in any database. Nothing persists after the session ends.
Capture intake leads with context
When a visitor is ready to schedule, Mika captures their name, contact info, and what they are looking for. You get a warm lead with context instead of a cold form submission.
Before Mika vs. After Mika
Real scenarios that happen every day on your website.
Without Mika
Someone struggling with anxiety visits your site at 1am, feels overwhelmed by the contact form, and closes the tab. They tell themselves they will call tomorrow. They do not.
With Mika
Mika gently answers their questions about your approach and availability. When they are ready, it captures their info. You follow up the next morning while they are still motivated.
Without Mika
A potential client asks about your therapy approach in a chat widget. Their personal disclosure about trauma is now stored in a third-party database they cannot control.
With Mika
Mika's zero-storage mode ensures nothing is saved. The conversation disappears. Your notification arrives as an encrypted link that expires after 2 hours. The visitor's privacy is preserved.
Without Mika
A bilingual family looking for a child therapist cannot navigate your English-only website. They find a practice that communicates in their language.
With Mika
Mika responds in Spanish, explains your child therapy services, and captures the parent's concerns and preferred schedule for a bilingual intake call.
What Visitors Ask
These are real questions Mika handles for therapists & counselors every day.
Real-World Scenarios
A visitor asks about your approach to treating depression at midnight and Mika explains your methodology, then captures their preferred session format and availability
Someone asks whether you accept their insurance plan and Mika provides a clear answer, then offers to schedule an initial consultation
A Spanish-speaking visitor asks about couples counseling and Mika responds in fluent Spanish with your practice details and availability
Frequently Asked Questions
Will Mika provide therapy or mental health advice?
No. Mika shares general information about your practice, specialties, session formats, and process. It never provides therapeutic advice, diagnoses, or treatment recommendations.
How does Zero-Storage Privacy Mode work for therapy practices?
When enabled, no conversations, messages, or visitor details are stored in any database. Sensitive information is redacted before reaching any AI model. Lead notifications are sent as encrypted links that expire after 2 hours. Nothing persists.
Is this appropriate for mental health intake?
Yes. Mika is configured with guardrails for sensitive conversations. It maintains a gentle, respectful tone and focuses on logistics (insurance, availability, approach) rather than clinical content. It connects visitors with your team for anything clinical.
Can visitors ask questions anonymously?
Yes. Visitors can ask questions without providing any identifying information. Mika only captures contact details when the visitor is ready to schedule. With privacy mode enabled, even those conversations are ephemeral.
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From the Blog
Why Contact Forms Fail Therapists & Counselors
81% of visitors abandon web forms before submitting. Learn why the contact form is holding your business back and what to do instead.
Read: The Contact Form Is Dead →Ready to capture more leads from your website?
Mika is live on your site in under an hour. Start free.