Toothaches Do Not Wait for Business Hours. Neither Should Your Website.
Mika answers questions about your dental services, insurance, and availability around the clock. When a patient is ready to schedule, their information is captured and delivered to your team via encrypted notification. Nothing is stored.
The number one question dental visitors ask is "Do you accept my insurance?" If your website cannot answer that at 9pm, they will find a practice that can.
El Problema del Sitio Web de Dental Practices
Insurance Questions Dominate Your Phone Lines
"Do you accept Delta Dental?" "Is Invisalign covered?" "What is the copay for a cleaning?" Your front desk answers these questions all day instead of caring for patients in the chair.
Emergency Calls After Hours Go Nowhere
A parent with a child who chipped a tooth at 8pm finds your website. They see a phone number and a contact form. They call the emergency dentist down the street instead.
New Patient Acquisition Is Competitive
Dental patients often research 3-5 practices before choosing. The practice that answers their questions first and makes scheduling easy wins the appointment.
Sensitive Health Information in Chat Logs
Patients sometimes mention medications, allergies, or health conditions when asking about dental procedures. Standard chat tools store all of this in external databases.
Que Hace Mika para Dental Practices
Insurance and pricing answers
Mika knows your accepted insurance plans, self-pay rates, and payment options. Patients get answers immediately instead of waiting for a callback.
Zero-storage privacy
Health information shared in conversation is redacted before AI processing. No conversations stored. Encrypted notifications with 2-hour expiry.
Appointment request capture
Mika collects name, contact info, preferred date/time, and type of visit (cleaning, consultation, emergency). Your team confirms from the dashboard.
After-hours coverage
Evenings, weekends, holidays. Mika answers questions and captures appointment requests when your office is closed. Nothing waits until Monday.
Multilingual patient support
Mika responds in 8 languages automatically. Dental anxiety is real. Being able to ask questions in your native language helps.
Procedure information
Mika explains what to expect for cleanings, fillings, crowns, Invisalign, and other procedures. General information only, never clinical recommendations.
Preguntas Reales de Sus Clientes
"Do you accept Delta Dental PPO?"
A visitor comparing dental practices gets an instant answer about your insurance acceptance. Mika offers to schedule a first visit and captures their info.
"My son chipped his front tooth at soccer practice. Can you see him tomorrow?"
At 7pm, Mika explains your emergency dental process, captures the parent's info and urgency, and flags it for your team's morning review.
"How much is Invisalign without insurance?"
Mika shares your self-pay pricing and payment plan options. If the visitor is interested, Mika captures their info for a consultation appointment.
"I have not been to the dentist in 5 years. What should I expect?"
Mika explains your new patient process (exam, X-rays, cleaning) in a reassuring, judgment-free tone. For anxious patients, this first interaction sets the tone.
"Do you do sedation dentistry?"
Mika confirms whether your practice offers sedation options and explains the general process. If the visitor wants to proceed, Mika captures their info for a consultation.
"Can I book a cleaning for two people on the same day?"
A couple wants back-to-back appointments. Mika captures both names and preferred times so your front desk can coordinate the schedule.
Dental Practices: Antes y Despues de Mika
Why Dental Practices Need a Privacy-First Website Assistant
Dental practices are in a uniquely competitive position. Patients have more choices than ever, and the decision often comes down to who makes scheduling easiest. Most dental websites present a phone number, a list of services, and maybe an online booking form that requires creating an account.
The practices winning new patients are the ones that answer questions immediately. "Do you take my insurance?" is the most common question dental visitors ask, and if your website cannot answer it at 9pm on a Tuesday, the patient schedules with the practice that can.
But dental practices also handle sensitive health information. Patients mention medications, allergies, and health conditions in the course of asking about procedures. Standard chat widgets store all of this on external servers. Mika's Zero-Storage Privacy Mode ensures none of that information persists. PII is redacted before AI processing, conversations are session-scoped, and notifications use encrypted links.
For dental practices, Mika solves the two problems simultaneously: respond instantly to capture the patient, and protect their information while doing it.
Preguntas Frecuentes
Will Mika provide dental advice?
No. Mika shares general information about your services, procedures, and what patients can expect. It never diagnoses dental conditions, recommends specific treatments, or provides clinical opinions.
Can Mika handle insurance verification?
Mika shares which insurance plans your practice accepts based on the information you provide during setup. It does not verify individual coverage or benefits. For specific coverage questions, it directs patients to call your office.
How does zero-storage privacy protect dental patients?
When privacy mode is enabled, no conversations or patient information are stored in any database. PII (names, phone numbers, insurance IDs) is redacted before reaching any AI model. Lead notifications use encrypted links with 2-hour expiry and separate SMS PINs.
Does Mika integrate with Dentrix or Eaglesoft?
Mika does not integrate directly with dental practice management software. It captures appointment requests that your team confirms manually. This keeps patient data within systems you already control.
Can we use Mika for multiple office locations?
Yes. Each location gets its own Mika instance with location-specific services, hours, and insurance information. Multi-location support is built in.
What plan do I need for a dental practice?
Zero-Storage Privacy Mode is available on the Standard Pro plan at $49.99 per month. It includes unlimited messages, appointment booking, and privacy mode enabled during onboarding.
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See how Mika answers dental questions with zero-storage privacy. Try the demo on your practice website.
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